Ektron allows a user to create custom widgets to be used with Pagebuilder pages. In some occasions, these widgets stop functioning properly due to one or more of the following scenarios:
- Site Upgrade
- Site Migration
- Template Redesign
- Use of JavaScript heavy templates or master templates
For widget functionality issues, Ektron Support provides a base Pagebuilder template that can be used for test purposes. Use this template to determine if the issue is related to the widget or a custom Pagebuilder page. To download the Pagebuilder template, click here.
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