Overview

If you have the User Admin permission in your Optimizely account, you can create new users, customize user access, and remove users from your account.

Add user

1. Go to Account Settings > Create New User.
2. Input the user's Name and Email.
3. Select the user's roles and permissions. You must select at least one role.
4. Apply the desired user scopes. You must select at least one scope.
5. Click Save.

The new user should receive an email welcoming them to your account and prompting them to activate their credentials. If the new user does not receive a welcome email within five minutes of being added to your account, please ask them to check their Junk/SPAM folder. If the welcome email is still missing, please reach out to support.

Edit user

1. Go to Account Settings.
2. Use the search bar and All Scopes dropdown menu to locate the desired user.
3. Select the Edit icon by the user's name and make the desired changes.
4. Click Save.

Remove user

1. Go to Account Settings
2. Use the search bar and All Scopes dropdown menu to locate the desired user.
3. Select the Delete icon by the user's name.
4. Click Delete to confirm the removal. The user will no longer have access to your Optimizely account.