This topic describes how to:
- Identify which browsers Optimizely Experimentation supports, which can be handy for quick troubleshooting
- Ensure that your experiments and campaigns look and work as expected for visitors
When you’re designing experiments, you need to know that the features you depend on work as expected for visitors. If an experiment looks or runs differently than you expect, it might be a browser support issue.
Read on to learn which browsers we support for serving experiences to your visitors. We'll also discuss additional factors we consider when making decisions about browser support.
Requirements for building campaigns and experiments
Only the current version of the Desktop/Laptop Chrome browser is supported for building experiments and campaigns within the Optimizely Experimentation app itself. Chrome's developer tools are user-friendly and work smoothly with Optimizely Experimentation.
If you run into unexpected behavior when using Optimizely Experimentation in a different browser, we recommend trying it out in Chrome.
Requirements for viewing Optimizely Web Experimentation experiences
Visitors to your site will see your Optimizely Web Experimentation campaigns and experiments as long as they are using any of these widely-used browsers:
Recent versions of Google Chrome
Recent versions of Mozilla Firefox
Apple Safari 7+
Apple Mobile Safari 6+