- Change your email and password
- Update your alert notifications
- Enable 2-step verification
To modify your account and profile information, first, log in to Optimizely. This article walks you through how to change the personal settings for your account such as email, password and enable 2-step verification in {{product}}.
To change any of the personal settings below, navigate to Profile > Preferences.
Account-wide settings shared across all collaborators live under Account Settings.
Change email and password settings
Your email address is used to sign in to your account and receive any correspondence from Optimizely. Your password must use at least 8 characters and a mix of uppercase and lowercase letters, numbers, and symbols.
When changing your password, you may not reuse any of your four most-recent passwords. If you try to use a recent password, you will see an error message: Password must not match a previously used password.
To access certain Optimizely features or file a support ticket, you may need to verify your email address. Optimizely will send you an email when verification is necessary.
2-Step Verification
To enable/disable 2-step verification for your account, select the corresponding radio button.
2-step verification increases the security of your Optimizely account. When you sign in, you’ll need both a secure password and an identifier from your phone to access your account. Learn more.