You can submit credit requests for credit card transactions in the Admin Console under Sales > Transactions. Enabling the Limit Credit Transactions setting limits the amount of a credit request to only the order amount or lower.
You must have an ISC_System, ISC_Implementer or ISC_Admin role to adjust this setting. Any B2B role has access to the Transactions functionality to initiate a credit.
Enable limit credit transactions
- Go to Administration > System > Settings in the Admin Console.
- Search for Limit Credit Transactions.
- Toggle the Limit Credit Transactions setting to YES. If yes, credit transactions initiated from the Admin Console will be limited to the order amount. Default: Yes.
- Click Save.