Re-sync LinkedIn social account

  • Updated

When your social accounts are connected, you can publish and share content with each channel directly from the Optimizely Content Marketing Platform (CMP).

Connect a social account (LinkedIn)

  1. Go to your avatar > Social Accounts.
  2. Locate the LinkedIn Account section and click Sync Account.


  3. Sign in to LinkedIn.


    CMP lists your account under that social channel. You can add multiple social accounts.

The process is the same for other social accounts. After clicking sync account, you are asked to log in to your account. After logging in, the account is added and is available under that social account.



Your social accounts display in the Add Channel dropdown under the Publishing tab.


Enable or disable a channel

Use the toggle to enable and disable a channel from CMP so users can share content with that channel instead of deleting it.

Disable channel


Enable Channel


When a channel is disabled, it is not available for publishing.

Re-sync your LinkedIn social account

After a certain period, the connection that lets CMP publish to LinkedIn will expire, which is expected behavior. LinkedIn does this for various security and technical reasons. When this happens, you will have to re-sync the account.

How to re-sync a LinkedIn account

  1. Log into the correct LinkedIn account in your browser.

  2. Log in to the CMP in another browser tab, and select your avatar > Integrations > Website, CMS & Feed.

  3. Locate the LinkedIn Account section and click Sync Account. Integrations-LinkedIn-9.png