User Guides
Integration Guides
- Offline and historical orders
- Integration Types
- Catalog feed specification
- Episerver Native integration guide
- JavaScript API integration guide
- Server-to-Server API integration guide
Integration FAQ
- How do I exclude products from recommendations?
- Can current behaviour be taken over to a new site?
- Why does Episerver Personalization need to have access to our staging environment?
- Is there a reference site that I can look at as an example of a current integration?
- Can Episerver Personalization integrate with our CMS?
- What exactly is required from a client for integration?
Feed FAQ
- What is a product feed?
- What is the ideal format for the feed?
- What fields are mandatory in the feed?
- What fields are optional in the feed?
- How is the feed passed to Episerver Personalization?
- How to keep your feed fresh
Tracking FAQ
- How is website data collected and is it accurate?
- Can you provide an example of the JSON tracking code?
- Where should the one line of tracking script be placed?
- Is the tracking code required on all pages?
- Can you flag pages without tracking code as “other” automatically?
- Why do we need to track “unimportant pages” like landing pages, content pages etc?
Reporting
- What is the Episerver Perform attribution model?
- Episerver Perform Reporting overview: Orders (start page)
- Episerver Perform Reporting overview: Site Engagement
- Episerver Perform Reporting overview: Products
- Episerver Perform Reporting overview: Page types
- Episerver Perform Reporting overview: Widgets
Episerver Perform FAQ
- Can I turn off an Episerver Personalization widget as and when I choose?
- How can I set a product to always show in the recommendations on site?
- How can I change the title/style of the Episerver Personalization widgets?
- Why am I seeing out of stock products in Episerver Personalization recommendations?
- Why are there no recommendations showing on site?
- How can I set up an AB test?
New Recommendation Tools
Merchandising
Episerver Reach FAQ
- My site is multilingual. How do I make sure product information is displayed in the correct language in email recommendations?
- What email service providers are supported by Episerver Reach Triggers?
- What is an email variable?
- I want to generate the HTML for my Mail campaign but my Email Service Provider is not included in the drop down. What should I do?
- I used my email address in Preview but did not get personalized recommendations. Why?
- How do I change the ALT text or title for email recommendation images?
Case Studies
- Motoral harnesses the power of artificial intelligence
- Globetrotter increased order volume by 42% with Episerver Perform recommendations
- Cath Kidston email campaign generates 40% extra revenue with Episerver Reach
- The White Company achieves an exceptional ROI using Episerver Reach behavioural email triggers
- M&Co increases email conversion by 55% with hyper-targeted campaign using Sale Booster
- Hawes & Curtis increases revenue per session by 32% with personalization