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  1. Support Help Center
  2. Experimentation
  3. Troubleshoot

Troubleshoot

  • Prevent Optimizely from being blocked by privacy-focused browsers and extensions
  • Override an inherited style on your site
  • Fix flashing or flickering variation content
  • Fix a timing issue
  • Check that the snippet is implemented
  • Check that the snippet is up to date
  • Login issues
  • Troubleshoot experiments
  • Experiment does not activate
  • No traffic in experiment
  • Cannot see the variation
  • Page issues in the Visual Editor
  • Pages do not load in the Visual Editor
  • Cannot edit iframes in the Visual Editor
  • Cannot load a password-protected, gated, or session-specific page in the Visual Editor
  • Compatibility mode warning and mixed content in the Visual Editor
  • Ad blocker issues
  • Blocked by a firewall, ad blocker, or content filter
  • Troubleshoot custom analytics integrations
  • Metrics do not track correctly
  • Discrepancies in Google Analytics and Universal Analytics
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