FAQ and troubleshooting
Information for troubleshooting issues with Optimizely Experimentation.
- View project or experiment change history
- Update your site's Content Security Policies (CSP) in Optimizely
- Troubleshooting in Optimizely Web
- Troubleshooting custom analytics integrations
- Troubleshooting: Not seeing the right experience in a campaign
- Troubleshooting: Variation content does not appear in Optimizely Web
- Troubleshooting: Pages not loading in the Editor
- Troubleshooting: Optimizely Assistant loading Chrome extension
- Troubleshooting: Optimizely application is blocked by a firewall, ad blocker, or content filter
- Troubleshooting: Metrics do not track correctly in Optimizely
- Troubleshooting: Logging in to Optimizely
- Troubleshooting: How ad blockers can affect Optimizely
- Troubleshooting: Experiment is not activating
- Troubleshooting: Compatibility mode warning and mixed content in the editor
- Troubleshooting: Common issues in Optimizely Web
- Troubleshooting: Cannot load a password-protected, gated, or session-specific page in the editor
- Troubleshooting: Cannot edit iframes in the editor
- Troubleshooting: Discrepancies in Universal Analytics
- Override inherited styles on your site
- Move variation code to CSS in Optimizely
- Clear browser cache and cookies
- Open the developer console
- How Optimizely loads pages in the editor
- Fix a timing issue
- Check that the snippet is up to date in Optimizely
- Check that the snippet is implemented
- API Names and Values: Find IDs for troubleshooting and API calls
- Troubleshooting: No traffic in an experiment