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Subsections

  1. Support Help Center
  2. Experimentation
  3. Account Settings

Account Settings

  • Billing and invoices
  • Why we don't list prices on our website
  • What is an impression in Optimizely?
  • What are monthly active users (MAUs) in Optimizely
  • SSO: Single sign-on
  • Secure your Optimizely account
  • Require account-level 2-step verification for all account collaborators
  • Request or delete records for EU General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA)
  • Protect your account with individual 2-step verification
  • PCI compliance version 3.2.1: Configure Optimizely for PCI DSS compliant use
  • Optimizely support plans
  • How to delete your Optimizely account
  • File online tickets for support
  • Enable opt-in options for Optimizely cookies and local storage
  • Email and password, language, and alert preferences in Optimizely
  • Bot and spider filtering in Optimizely
  • Monthly unique visitors (MUVs)
  • Anonymize Visitor IP Addresses Stored by Optimizely
  • Account name, ID and multi-account login in Optimizely
Contact Support

Worldwide: +46 8 555 827 50

North America: 1-(877)-383-0885

United Kingdom: +44 800 066 4784

Australia: +61 2 9248 7215

Episerver System Status

To find out the status of our services, see http://status.episerver.com

Infrastructure Support

Operational support for solutions within the cloud-based Episerver DXC Service offering, as well as other solutions managed by Episerver.

Infrastructure Support for hosted customers is available 24/7.

Application Support

Support provides general product support for eligible customers and partners.

Application Support is available Monday-Friday per region.

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