Restore your deleted content or folder

  • Updated

If a folder or content has been accidentally deleted, here are the steps to bring it back.

Choose one of the following:

  1. Restore both sending and receiving databases back to the same time before the content/folder was deleted.
  2. Recreate the content/folder in the workarea where it was deleted and then sync. Please note this will create new Folder/Content ID's.
  3. Sync from the server that has the content to a min database where the content was deleted.

A proactive measure was introduced in version 9.2 of the Ektron CMS for change auditing that allows for a recycle bin like feature. This feature would need to be enabled prior to content deletion for the content to be able to restored, and more information can be found in the following documentaiton.

https://webhelp.optimizely.com/Ektron/documentation/documentation/wwwroot/cms400/v9.20/Reference/Web/EktronReferenceWeb.html#Content/Content.htm?Highlight=%22Change%20Auditing%22