Error in Edit - Unable to connect to the web server. What would you like to do?

  • Updated

 

When trying to edit in Episerver CMS some users get a dialog stating, "Unable to connect to the web server. What would you like to do?"

There will also be errors in the browser console similar to what is seen below.

317 {message: "Unable to load /adminui/shell/Stores/context/?uri=…77933&dojo.preventCache=1477345218784 status: 500", response: Object, status: 500, responseText: "<!DOCTYPE html> 

Common causes are the following:

  1. Global.asax
  2. Application Pipeline modes
  3. Network Permissions
  4. Upgrade Issue

Please review the following articles to troubleshoot and resolve this issue.

Edit mode and Dashboard doesn't load after upgrade