Error:Missing sender address!, Error: Missing address for recipient

  • Updated

Receiving one of the following errors, when trying to email users or groups from Workarea - Settings - Groups or Users

Error: Missing senders address!,Error: Missing address for recipient(s)!

 

group email error

 

user error

This is caused by an internal limit being exceeded, based on the quantity of email users or groups being passed in.

  1. Make a BACKUP copy of siteroot\workarea\email.aspx.cs
  2. Edit siteroot\workarea\email.aspx.cs
  3. Locate this line of code:
    else if ((!string.IsNullOrEmpty(UserArray)) && (Information.IsNumeric(UserArray))) 
    
    Change to:
    else if ((!string.IsNullOrEmpty(UserArray))) // && (Information.IsNumeric(UserArray)))
    

    note: you will need to add another ')' when you put the // in

     
  4. Locate this line of code:
    else if (!string.IsNullOrEmpty(GroupArray) && Information.IsNumeric(GroupArray))                            
    
    change to:
    else if (!string.IsNullOrEmpty(GroupArray)) // && Information.IsNumeric(GroupArray))
    
    note: you will need to add another ')' when you put the // in
  5. Save the file.