Repeating folder tree in the Workarea

  • Updated

The main folder tree in Content section of the Workarea repeats when you try to get to a sub-folder.

There is a lowercase URL Rewrite in the IIS URL Rewrite tool section(often done for SEO purposes) which is interfering with workarea traffic. For example:

<rule name="LowerCaseRule1" enabled="true" stopProcessing="true">
<match url="[A-Z]" ignoreCase="false" />
<action type="Redirect" url="{ToLower:{URL}}" />


Applies to all Ektron versions. 

  1. Backup web.config file on the server where the site lives. 
  2. On that same server unzip and run the following as an administrator.
  3. Select the applicable site. 
  4. Click Set Rule.


  1. Manually add an exclusion to ignore the workarea folder.
                <rule name="SEO-LowerCase" enabled="true" stopProcessing="true">

                    <match url="[A-Z]" ignoreCase="false" />

                    <conditions logicalGrouping="MatchAny" trackAllCaptures="false">

                        <add input="{URL}" pattern=".*Workarea.*" negate="true" />


                    <action type="Redirect" url="{ToLower:{URL}}" />