Manage agents

  • Updated

Agents in Optimizely Opal are purpose-built AI agents that complete specific, well-defined tasks. They support the following two interaction modes: 

  • Single-shot – The agent runs once and returns a result.
  • Multi-turn – The agent stays active in Opal Chat for follow-up instructions.

Create, customize, and manage agents using prompts, input variables, tools, and inference level.

Access your agents

  1. Go to home.optimizely.com.
  2. Select your organization.

  3. Click Opal.

    Screenshot of the Optimizely home page showing the Opal option in the navigation

  4. Click Agents.

    Screenshot of the Agents page in Opal where the list of agents is displayed

  5. Click the Your Agents tab.

    Screenshot of the Agents page in Opal where the Your Agents tab is selected

Create an agent

See Create specialized agents or Create a workflow agent depending on what type of agent you want to create.

Use an agent

Invoke agents in the following ways:

Edit an agent

See Manage specialized agents or Manage workflow agents.

If you use Opti ID, administrators can turn off generative AI in the Opti ID Admin Center. See Turn generative AI off across Optimizely applications.