Optimizely-managed agents overview

  • Updated

Optimizely-managed agents are powerful, pre-built tools that enhance your experience and streamline common tasks in Optimizely, such as content creation, experimentation, and analytics. Optimizely automatically installs and keeps these agents up to date, giving you access to the latest features and improvements without manual intervention. Optimizely integrates these agents directly into the product, making your workflows more efficient and impactful.

Optimizely-managed agents have the following key characteristics:

  • Auto-installed – Optimizely automatically makes them available in your Optimizely instance, requiring no manual configuration.
  • Auto-updated – Optimizely manages all updates so these agents run the latest versions with the newest improvements and bug fixes.
  • Managed by Optimizely – Optimizely handles the underlying logic, tools, and configurations so you can focus on using them effectively.
  • Integrated features – Optimizely designs them to enhance specific product workflows and provide immediate value and efficiency.

Optimizely consistently updates Optimizely-managed agents. To maintain their integrity, Optimizely locks certain fields that you cannot directly edit. To tailor an Optimizely-managed agent to your specific requirements, create a copy. You can fully customize the copied agent and modify any field to suit your needs. Creating a copy gives you full control over its configuration, so your customizations remain stable and unaffected by future automatic updates to the original Optimizely-managed agent.

While Optimizely-managed agents cover many common use cases, you might still want to build a custom agent from scratch if your needs are highly specialized or require unique integrations that the pre-built options do not address. Consider building custom agents for tasks that require entirely unique logic, tools, or data sources. See Create a specialized agent.

Identify Optimizely-managed agents

To explore available Optimizely-managed agents, go to the Agent Directory in your Optimizely instance. Optimizely-managed agents display a callout in their details that identifies them. This visual indicator distinguishes them from other agents.

Optimizely-managed agent alert in the Agent Directory

Optimizely-managed agents and workflows

When you add an Optimizely-managed agent to a workflow agent, a prompt asks whether you want to create a copy. This ensures automatic updates to the original Optimizely-managed agent do not unexpectedly alter your critical business processes in workflows. Accepting this prompt creates an editable copy of the agent for your workflow.