Content Recommendations Administrative URLs: The client does not exist in this region

  • Updated
Description

When using Content Recommendations it is important to use the correct portal for the region that the account is located. Using the incorrect page on login can result in a "the client does not exist in this region" error like the following being thrown.

TheClientDoesNotExist.png

Steps

EMEA -https://manager.emea01.idio.episerver.net/login

US -https://manager.usea01.idio.episerver.net/login

Canada -https://manager.caea01.idio.episerver.net/login

APAC -https://manager.apac01.idio.episerver.net/login

Legacy Clients (AWS) -https://manager.idio.co/login