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Content Recommendations Administrative URLs: The client does not exist in this region

  • Updated November 21, 2022 20:10
Description

When using Content Recommendations it is important to use the correct portal for the region that the account is located. Using the incorrect page on login can result in a "the client does not exist in this region" error like the following being thrown.

TheClientDoesNotExist.png

Steps

EMEA -https://manager.emea01.idio.episerver.net/login

US -https://manager.usea01.idio.episerver.net/login

Canada -https://manager.caea01.idio.episerver.net/login

APAC -https://manager.apac01.idio.episerver.net/login

Legacy Clients (AWS) -https://manager.idio.co/login

 

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