Solr cannot connect to cms database

  • Updated

When attempting to register a site to use Solr you may run into the following error:

A connection could not be made to your database. Please review your input and try again

  1. A bad SQL username, password, or rights to the database have been provided
  2. The SQL Server Browser service was not started.

  1. Log into SQL Manager on the SQL server
  2. Using SQL Manager, log into the database with the SQL credentials from the connection string
  3. If this fails please correct the database credentials. This step may require a SQL Database Administrator

If the issue persists and the above steps have been completed:

  1. Log on to the SQL Server 
  2. Open up the computer Services
  3. Start the SQL Server Browser service
  4. Try registering the site with Solr