Launch and maintain your mobile app

  • Updated

Optimizely Configured Commerce gives you the tools you need to launch and maintain your mobile app.

Launch the app

  1. You can enable the mobile app by going to Administration > Settings > Site Configurations in the Admin Console. Toggle Enable Mobile App to Yes.
  2. Optimizely conducts remote activation for licensing. This means that remote calls are made to Optimizely's licensing server each time the Admin Console is accessed to perform licensing checks. These checks are specifically completed for the Admin Console. This process ensures that your Commerce instance is properly licensed and configured for mobile app integration.
  3. Optimizely helps you access the SDK and configure the mobile app within site settings, but you must complete further implementation or work with a certified partner to do so.
  4. You and your partner must set up accounts in the Google Play Store and Apple App Store to deploy your app.
  5. You should compile the updated and customized code into deployable app packages (APKs/IPAs) using your mobile development environment (such as Flutter).
  6. You are responsible for app publishing. Work with your partner or Optimizely's Expert Services if needed.

You can visit Optimizely Academy to view tutorials and look for resources.

If you need help with the initial configuration, reach out to your Customer Success Manager.

Update the app

Optimizely releases Configured Commerce updates monthly and requires websites to maintain a 3-month sync schedule. This also applies to the mobile app. You can stay informed by checking the Configured Commerce Mobile App release notes.

Updating your Configured Commerce Mobile App involves these key steps:

  • Code updates – Pull Optimizely's SDK updates into your Git repository.
  • Integrate customizations – Carefully merge Optimizely's updates with your existing custom code in your Git repository, resolving any conflicts.
  • Build – Compile the updated and customized code into deployable app packages (APKs/IPAs) using your mobile development environment (like Flutter).
  • Test – Thoroughly test the merged and built app to ensure everything functions correctly. Report any bugs to Optimizely Support.
  • Publish – Upload the final app packages to the Google Play Store and Apple App Store using your developer accounts. See Optimizely Academy's tutorials if needed.
  • Stay informed – Monitor the Release Notes page for new SDK releases.

Customers self-publishing their mobile app must declare image/video permissions due to a Google Play policy. Use the statement: This app has barcode scanning functionality, which requires image and video permissions.

If you have problems updating your app or are confused, Optimizely offers the following resources:

  • Support tickets – To address issues with a Configured Commerce mobile app upgrade, you can open a support ticket with Optimizely Support.
  • Customer Success Manager (CSM) – For help with the initial configuration, contact your Customer Success Manager.
  • Previous purchases – If you purchased the app prior to April 2023 but have not implemented it, talk to your CSM about your options.
  • Implementation support – After purchase, Optimizely helps you access the SDK and configure the mobile app within site settings, with further implementation handled by certified partners or customers.