What is the Configured Commerce Mobile App?

  • Updated

You can mobilize your business, enable your team, and engage your customers where they are with the Optimizely Configured Commerce Mobile App.

Those who work in manufacturing and distribution need access to information in a user-friendly, efficient manner. Whether scanning a barcode to view product details, checking on the status of a delivery, or ordering a part at a job site, the Optimizely Configured Commerce Mobile App helps you meet the needs of your customers.

Benefits

Brand association

Build customer and team loyalty and drive adoption by putting your brand first.

  • Brand awareness – Put your logo, colors, and images in the hands of your team and customers on the device they use most.
  • Brand loyalty and user adoption – Be front and center in your customers' minds with your app icon on their home screen, ready to engage.
  • Better user experience – Optimize user experience for greater efficiency and productivity on their mobile device.

Data personalization

Give people the right data, at the right time, wherever work may take them.

  • Product catalog – Deliver a user-specific, rich product catalog and data experience, optimized for their device.
  • Relevant data – Cut through the noise with user-specific data, pricing, and product recommendations.
  • Streamline efficiency – Access current order status and quickly reorder the items you need from wherever you are.

Device utilization

Connect people to business and make them more productive on the device they use the most.

  • Better performance – Use your device to quickly access information without launching browsers or searching for results.
  • Device features – Use your device for tasks such as barcode scanning, speech-to-text, and finding a local branch.
  • Enhanced security – Log in quickly and securely using your device's fingerprint reader or facial recognition.

Ready to use

The Mobile App uses Configured Commerce solutions, letting customers search a product catalog, check order status, add items to a cart, and place an order. Optimizely controls the app's development, customization, and management.

Lower cost of ownership

Because the Mobile App is ready to use, you can avoid the high costs of mobile development while providing your users with a stable and consistent experience. Optimizely eliminates the expensive design, development, and upgrade costs commonly associated with other mobile solutions.

FAQs

How do I add customizations to my mobile app?

Optimizely offers several resources to help you customize your Configured Commerce Mobile App:

  • SDK – The Optimizely Configured Commerce Mobile App is offered as an SDK, letting you customize and deploy the code.
  • Collaboration – You can work with a certified partner to configure, develop, and deploy your custom features.
  • Provided assets – Optimizely provides the base code and updates for the Mobile SDK.
  • Customization scope – Customizations can include branding assets and other personalization.
  • Separate UIs – Customizations on your storefront do not automatically apply to the mobile app, as they have separate user interfaces. Work with your partner or developer to build that customisation on the mobile end UI. 

You should add custom business logic on the API or server-side first.

How do I launch my mobile app?

See Launch and maintain your mobile app for a guide on how to launch your mobile app.

How often should I update my app to the latest version?

Optimizely releases updates monthly and requires websites and mobile apps to maintain a three-month sync schedule. Follow the Configured Commerce Mobile release notes to be notified about new releases.

How do I update my app to the latest version?

See Update the app for information.

I am confused about how to upgrade my mobile app to the latest version. Who can I contact? 

Optimizely offers the following resources:

  • Support tickets – To address issues with a Configured Commerce mobile app upgrade, you can open a support ticket with Optimizely Support.
  • Customer Success Manager (CSM) – For help with the initial configuration, contact your Customer Success Manager.
  • Previous purchases – If you purchased the app prior to April 2023 but have not implemented it, talk to your CSM about your options.
  • Implementation support – After purchase, Optimizely helps you access the SDK and configure the mobile app within site settings, with further implementation handled by certified partners or customers.