Enable push notifications

  • Updated

You can enable push notifications for the Optimizely Configured Commerce Mobile App, letting you send notifications to your customers about order approvals, rejections, and status updates.

Enable push notifications in the Admin Console

Log in to the Configured Commerce Admin Console, and follow these steps:

  1. Go to Administration > Settings > Mobile App.
  2. Ensure that Enable Push Notifications is toggled to Yes. This setting is not global, and you must configure it for each website.

Configure Firebase

You must connect with Firebase to use push notifications. 

Work with your partner or development team to implement the steps in Configure Firebase.

Create an Apple Push Notification service key for iOS

If you use the Mobile App with iOS, you must create an Apple Push Notification service (APNs) key to use push notifications. See the developer documentation for information.

Nightly Maintenance job

Configured Commerce's Nightly Maintenance job automatically triggers notification cleanup:

  • Notification data older than seven days is cleaned up from the PushNotificationMessage and PushNotificationLog tables.
  • Unused device tokens from the last thirty days are marked as Disabled.
  • Devices with disabled device tokens and no message history in the PushNotificationLog table are removed.