Set up cross-sells

  • Updated

The cross-sells feature requires a small amount of setup; however, based on the integration strategy, the ERP_RefreshProductCrossSells Application Settings influences the cross-sell behavior.

ERP_RefreshProductCrossSells

Description: Determines if product and cross-sell associations are cleared and repopulated with data from the ERP.

Accepted Values: Boolean Values (True/False)

  • If this value is True, all associations will be cleared and repopulated with data from the ERP.
  • If this value is False, all associations will not be cleared and repopulated with data from the ERP.
  • If Products and cross-sells are maintained through Configured Commerce, this setting should be set to False.

Sort order

Control the display order of cross-sell products on the storefront from the Admin Console.

The cross-sells view includes a Sort Order column. Reorder cross-sell products in two ways:

  • Click Reorder to open a drag-and-drop modal for rearranging the full list.
  • Click a row's sort order value to edit it in-line with a specific numeric position.

The display order on the storefront matches the configured sort order.