Contentsquare remote MCP connector

  • Updated

The Contentsquare remote Model Context Protocol (MCP) connector in Optimizely Opal connects behavioral insights to your Opal workflows. Opal retrieves and analyzes experience data from Contentsquare. Use these tools to uncover why users struggle, for example, by visualizing navigation journeys or ranking technical errors by their impact on business goals. These tools help you identify friction points and conversion leakage, so you can optimize the customer experience faster.

The Contentsquare remote MCP is managed by Contentsquare. For details, see How to set up and use Model Context Protocol (MCP) in the Contentsquare documentation.

First, an Opal administrator must connect the Contentsquare remote MCP to Opal. After connecting the MCP server, individual Opal users and agent builders can log in to Contentsquare to access their information from Opal. Administrators only need to connect the Contentsquare remote MCP once.

Connect the Contentsquare remote MCP to Opal

Opal administrators connect and grant access to Contentsquare from Opal. After granting access, administrators select which tools to enable in Opal and optionally customize their display names.

Add Contentsquare connection

As an Opal administrator, complete the following steps:

  1. Go to Connectors in Opal.
  2. (Optional) Enter Contentsquare in the search bar to filter the connectors list.

  3. Click Connect on the Contentsquare tile. 

  4. Log in to your Contentsquare account.

  5. Configure the connector.

  6. Click Allow.

A confirmation message displays and you can close the pop-up window.

Configure Opal tools

After adding the Contentsquare connection, Opal prompts you to select which tools to enable and optionally customize their display names.

As an Opal administrator, complete the following steps:

  1. Deselect any tools you do not want to add to Opal.
  2. (Optional) Update any tool's display name.

  3. Click Finish. 

The Contentsquare tile displays Connect on the Connectors tab for Opal users to authenticate with their personal accounts.

To update the available tools or names, see Update tools.

Authenticate with Contentsquare

Each Opal user and agent builder logs in to Contentsquare individually to access their Contentsquare data from Opal. User-level authentication ensures you access only the data your Contentsquare account is authorized to view.

Before you begin, confirm that an Opal administrator has connected the Contentsquare remote MCP to Opal. Until an administrator connects it, the Contentsquare tile displays Contact admin instead of Connect and you cannot select it.

To authenticate, complete the following steps in Opal:

  1. Go to Connectors.
  2. (Optional) Enter Contentsquare in the search bar to filter the connectors list.
  3. Click Connect on the Contentsquare tile.
  4. Log in to Contentsquare.

After you connect to Contentsquare, the Contentsquare connector tools your administrator added become available in Opal Chat, agents, and workflows.

Contentsquare connector tools

The Contentsquare connector tools are available in Opal after an administrator connects the Contentsquare remote MCP to Opal and you log in to Contentsquare. The available tools depend on which tools your administrator enabled. For a full list of available tools and actions, see How to set up and use Model Context Protocol (MCP) in the Contentsquare documentation.

Update tools

To rename, add, or remove tools, an Opal administrator must delete the Contentsquare tools registry and re-add it. To do so, complete the following steps:

  1. Follow the steps in Delete a tool registry.
  2. Add Contentsquare connection.
  3. Configure Opal tools.

If you use Opti ID, administrators can turn off generative AI in the Opti ID Admin Center. See Turn generative AI off across Optimizely applications.