Quantum Metric remote MCP connector

  • Updated

The Quantum Metric remote Model Context Protocol (MCP) connector in Optimizely Opal brings digital experience analytics from Quantum Metric into Opal. Opal retrieves Quantum Metric data and insights so you can analyze customer behavior and answer questions without leaving your workflow.

The Quantum Metric MCP connector is in beta.

The connector gives Opal access to the same analytics available through Felix, the Quantum Metric AI agent. Use it to explore the data model, discover available data, reason over customer sessions and metrics, and build raw queries when a metric does not already exist.

The Quantum Metric remote MCP is managed by Quantum Metric. Visit Quantum Metric's Felix AI help documentation for more information.

First, an Opal administrator must connect the Quantum Metric remote MCP to Opal. After connecting the MCP server, individual Opal users and agent builders can log in to Quantum Metric to access their information from Opal. Administrators only need to connect the Quantum Metric remote MCP once.

Connect the Quantum Metric remote MCP to Opal

The first person to connect a third-party service to Opal should be an administrator of that service. Administrator access installs the complete set of tools, so Opal adds every available tool. If a non-administrator connects the service first, Opal installs only the tools that account can access.

Opal administrators connect and grant access to Quantum Metric from Opal. After granting access, administrators select which tools to enable in Opal and optionally customize their display names.

Add Quantum Metric connection

As an Opal administrator, complete the following steps:

  1. Go to Connectors in Opal.
  2. (Optional) Enter Quantum Metric in the search bar to filter the connectors list.

  3. Click Connect on the Quantum Metric tile. 

  4. Log in to your Quantum Metric account. 

  5. Configure the connector.
  6. Click Accept.

A confirmation message displays and you can close the pop-up window.

Configure Opal tools

After adding the Quantum Metric connection, Opal prompts you to select which tools to enable and optionally customize their display names.

As an Opal administrator, complete the following steps:

  1. Deselect any tools you do not want to add to Opal.
  2. (Optional) Update any tool's display name.

  3. Click Finish. 

The Quantum Metric tile displays Connect on the Connectors tab for Opal users to authenticate with their personal accounts.

To update the available tools or names, see Update tools.

Authenticate with Quantum Metric

Each Opal user and agent builder logs in to Quantum Metric individually to access their Quantum Metric data from Opal. User-level authentication ensures you access only the data your Quantum Metric account is authorized to view.

Before you begin, confirm that an Opal administrator has connected the Quantum Metric remote MCP to Opal. Until an administrator connects it, the Quantum Metric tile displays Contact admin instead of Connect and you cannot select it.

To authenticate, complete the following steps in Opal:

  1. Go to Connectors.
  2. (Optional) Enter Quantum Metric in the search bar to filter the connectors list.
  3. Click Connect on the Quantum Metric tile. 
  4. Log in to Quantum Metric.

After you connect to Quantum Metric, the Quantum Metric connector tools your administrator added become available in Opal Chat, agents, and workflows.

Quantum Metric connector tools

The Quantum Metric connector tools are available in Opal after an administrator connects the Quantum Metric remote MCP to Opal and you log in to Quantum Metric. The available tools depend on which tools your administrator enabled.

Visit Quantum Metric's Felix AI help documentation for more information.

Update tools

To rename, add, or remove tools, an Opal administrator must delete the Quantum Metric tools registry and re-add it. To do so, complete the following steps:

  1. Follow the steps in Delete a tool registry.
  2. Add Quantum Metric connection.
  3. Configure Opal tools.

If you use Opti ID, administrators can turn off generative AI in the Opti ID Admin Center. See Turn generative AI off across Optimizely applications.