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Subsections

  1. Support Help Center
  2. Ektron Support
  3. Users

Users

  • Differences between CMS and Membership users
  • Error occurs when you add userdata with same display name or username as a deleted user
  • How to delete an Ektron user through the database
  • How to manually unlock a user's account and update passwords
  • How to update a membership user account to become a CMS user account
  • Invalid Address error when using UserManager API to update emails with long TDL names
  • User added with unexpected user type when using Active Directory.
  • User Admin Role has insufficient rights
  • User custom property values not retrieving in different languages
  • Workarea users logged off
Contact Support

Worldwide: +46 8 555 827 50

North America: 1-(877)-383-0885

United Kingdom: +44 800 066 4784

Australia: +61 2 9248 7215

Episerver System Status

To find out the status of our services, see http://status.episerver.com

Infrastructure Support

Operational support for solutions within the cloud-based Episerver DXC Service offering, as well as other solutions managed by Episerver.

Infrastructure Support for hosted customers is available 24/7.

Application Support

Support provides general product support for eligible customers and partners.

Application Support is available Monday-Friday per region.

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