Problem running RegEktron.Services.EktronAsyncProcessor.bat in 9.1

  • Updated

This article explains how to work around an error that occurs while setting up Web Alerts and following the procedure for "Manually Setting Up the Message Queue and Asynchronous Processor" (The 9.0 version of that procedure is here:  http://documentation.ektron.com/cms400/v9.00/Reference/Web/EktronReferenceWeb.html#Web_Alerts/Administering_Web_Alerts.htm#webalert_setup_message_queue_1819149648_25551 .)

After completing Step 11 of that procedure (which involves executing the .bat file), you may see the error message  Exception occurred while initializing the installation .

The path to the Ektron CMS instance is incorrect in the .bat file.

Edit C:\Program Files(x86)\Ektron\CMS400v91\EktronAsyncProcessor_Service\RegEktron.Services.EktronAsyncProcessor.bat 

In the path statements below, change CMS400v90 to CMS400v91 .

Change the bold text only

C:\Windows\Microsoft.NET\Framework\v2.0.50727\installutil "C:\Program Files (x86)\Ektron\CMS400v90 \EktronAsyncProcessor_Service\Ektron.Services.EktronAsyncProcessor.exe" /uninstall
C:\Windows\Microsoft.NET\Framework\v2.0.50727\installutil "C:\Program Files (x86)\CMS400v90 \EktronAsyncProcessor_Service\Ektron.Services.EktronAsyncProcessor.exe"
pause

to

C:\Windows\Microsoft.NET\Framework\v2.0.50727\installutil "C:\Program Files (x86)\Ektron\CMS400v91 \EktronAsyncProcessor_Service\Ektron.Services.EktronAsyncProcessor.exe" /uninstall
C:\Windows\Microsoft.NET\Framework\v2.0.50727\installutil "C:\Program Files (x86)\CMS400v91 \EktronAsyncProcessor_Service\Ektron.Services.EktronAsyncProcessor.exe"
pause