Incorrect Method for Modifying Rich Area Text Field Erases Changes

  • Updated

Clicking a link inside a rich area text field encapsulated by a group field can cause unexpected results in the editor. 



If the incorrect method is chosen, the window behind the editor loads as the site in the link and your new changes are erased.


background window load

The proper method for initiating edits on rich area text fields is to click Edit (the pencil icon).

If you accidentally click the link, click Undo Checkout or Cancel .