How can I change the number of CMS login attempts in Ektron?

  • Updated

How many login failures can occur until an account is locked? Where can this value be modified?

By default, Ektron allows 5 login attempts before locking the specific user account. An administrator can unlock the account by unchecking the accounts Locked check box.

To change the number of login attempts:

  1. Edit web.config .
  2. Modify the value of the ek_loginAttempts property. 

If you set the value to -1, all accounts are unlocked.
If commerce compliance mode is on, then the ek_loginAttempts value MUST be between 1 and 6.