Description
Some customers found they cannot get into Content Recommendation portal from CMS. They got the console error as "Refused to frame 'https://...idio.episerver.net/', because an ancestor violates the following content security polity directions: 'frame ancestors ''none'".
Steps
1. Checking the url of the portal. It should be like https://....idio.episerver.net/abc/content/dashboard
abc is the client name.
2. Check the content recommendation configurations
For CMS 11, it is in the web.config
For CmS 12, it is in the appsetting.json
Like the below:
"Environment": "...",
"ClientId": "...",
"ClientName": "abc",
"ApiToken": "..."
}
3. Making sure the ClientName is exactly "abc" as showed in the portal url that will let you access content recommendation portal through CMS.