The "AbandonedCart" Email template is missing

  • Updated
Description

The "AbandonedCart" Email template is missing from the Admin Console under Marketing>Communication>Email Templates

 

Details

The "AbondonedCart" Email template will not appear until the "Enable Abandoned Cart Email Reminders" setting has been enabled.

To enable this feature in the Admin Console go to Administration>System>Settings>Order Management and set the "Enable Abandoned Cart Email Reminders" to "Yes".

 

The content for the email template will now display: