Image is not loading in Content Recommendation (Idio)

  • Updated

Sometimes, we observed the images are not showing up for Headlines in the Content Recommendation portal.

The cause of it is that the image is added to the content before it is imported to the Content Recommendation. If you check the metadata properties, you will see there is no og:image tag.



One solution is to reimport the content with the image and make sure the og:image tag is showing up in metadata.

Another solution is to upload the image manually from Images. If you find the image is still not showing in the Headlines although you save it you have to drag the image from Images to Headlines and save it. Then the image should show up in Headlines. 
Screenshot 2024-05-27 102556.png