Password reset not working for https://support.episerver.com

April 18, 2018 12:20

A few cases have been reported where users haven't been able to reset their passwords on the portal to authenticate. This seems to be caused by a browser security validation issue. Please take the below steps if you are running into issues authenticating.

Request a password reset from our support team.
- submit a ticket via email if needed to support@episerver.com
Navigate to https://support.episerver.com. Performing this action will load the ssl cert for the site.
Once you receive the password link in your email, click the link to reset your password.

Password reset not working for https://support.episerver.com

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