Manage skills

Skills give Optimizely Opal additional context about how to behave and when to run. Opal evaluates all available skills and determines which ones apply to the current task. Opal can apply multiple skills to a single action, assessing all applicable skills to produce output that matches your prompt.

Opal comes with prebuilt skills to help you get started. Modify prebuilt skills to match your brand voice and strategy, or create simple or detailed skills from scratch. For example, you can create skills like the following:

• Simple – Ask users for the keywords they are targeting when they ask to generate content.
• Detailed – Here is everything about the tone of voice and style you should use when generating content across all channels.

Access skills

To access skills in Opal, complete the following steps:

1. Log in to Optimizely.
2. Select your organization.

3. Click Opal.

   

4. Go to Context > Skills.

   

Create skills

See Create an organization-wide skill or Create a personal skill.

Modify skills

Complete the steps in the Access skills section to open the Skills page. Then open the skill you want to edit using one of the following methods:

• Click the skill name.
• Click More (...) > Edit. 

When updating a skill, modify any of the following fields:

• Name – A short, descriptive label that identifies the skill.
• Active – Whether the skill is on or off.
• Shortcut – A keyword you can use to call this skill from Opal Chat by entering /. 
• Core Skill – The behavioral prompt Optimizely Opal uses to generate content.
• Activation Trigger – Specifies whether this skill triggers by keyword and intent matching or when specific tools are used. 
• Where to use – The Optimizely product and instance where Opal should use the skill.

Best practices for modifying skills

When modifying skills, adhere to the following best practices: 

• Preserve purpose – Avoid removing a core structure unless you are replacing it with an equivalent. For example, if the skill uses a table or list format to define platform-specific rules, keep that structure.
• Be explicit and actionable – Use clear, imperative language. Tell Opal what to do, not just what to consider.
• Keep platform logic intact – Maintain conditional logic if the skill is platform-specific (such as Instagram or LinkedIn). Remove it only if your content use case is limited to a single channel.
• Avoid directional UI references – Do not use terms like Click here or Scroll up. Instead, use context-aware phrasing like Select a post type.

Delete skills

Delete skills from two locations in Opal, as described in the following sections.

From the Skills page

To delete a skill from the Skills page, complete the steps in the Access skills section, then complete the following:

1. Find the skill you want to delete.

2. Click More (...) > Delete.

   

3. Click Delete on the confirmation page.

From the Edit Skills page

To delete a skill from the Edit Skills page, complete the steps in the Access skills and Modify skills sections. Then, click More (...) > Delete Skill.

Click Delete on the confirmation page.