- Decide whether to use the Optimizely Experimentation Desktop App (instead of using Optimizely Experimentation on the web)
- Download and install the Optimizely Experimentation Desktop App
- Troubleshoot issues and get support for the Optimizely Experimentation Desktop App
The Optimizely Experimentation Desktop App runs natively on your computer (Windows, macOS). It is an application that allows you to use Optimizely outside your browser. The Optimizely Experimentation Desktop App can help make the experience of editing experiments and campaigns faster and more consistent.
Use it to solve issues such as:
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Loading your site in the Visual Editor
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Loading dynamic elements like AJAX content or single-page applications
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Logged-in or experiences requiring cookies, such as a shopping cart
The Optimizely Experimentation Desktop App delivers the same content as the Optimizely web application in a simple wrapper that loads on your desktop.
Download the app here:
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For a macOS (.dmg file, preferred over the Windows app)
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For a Windows machine (.exe file)
Install the Optimizely Experimentation Desktop App
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Click to download:
For a macOS (.dmg file, preferred over the Windows app)
For a Windows machine (.exe file) -
Find the file on your machine and double-click to install.
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Enter your Optimizely Experimentation email and password to log in.
That is it! The Optimizely Experimentation Desktop App opens your Optimizely Experimentation dashboard, where everything should look familiar.
When to use the Optimizely Experimentation Desktop App
In general, the Optimizely Experimentation Desktop App improves overall speed and responsiveness. Use it to load your website in the Visual Editor quickly and reliably.
Use the Optimizely Experimentation Desktop App |
Use the Optimizely Experimentation Web Application |
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Troubleshooting
The Optimizely Experimentation Desktop App does not automatically refresh when others change your Optimizely Experimentation projects and experiments. We are working on a solution, but you will need to reload the Desktop App to ensure you are working with the latest updates. To reload the Optimizely Experimentation Desktop App, press Ctrl+R
on a PC or Command+R
on a Mac.
For help with the Optimizely Experimentation Desktop App, get in touch with your Optimizely Success Manager (CSM) or file a support ticket.