This feature deletes blocklist entries by reason. If you want to delete a single email address or a blocklist rule (wildcard), use the delete entry function.
To clean up the blocklist, do the following:
- Open the Optimizely Campaign menu and select Blocklist > Cleanup.
- In the Reason field, enter the reason why you want to delete entries, such as complaint. Use the asterisk * placeholder for multiple characters, and a question mark ? for a single character.
- Click Count to see how many entries with this reason exist.
- Click Confirm Deletion.
- Click Delete Blocklist Entries.