Notification Center

  • Updated

The Notification Center is a full-page view where you can browse, filter, and manage all notifications in Optimizely Opal.

Access the Notification Center

Reach the Notification Center in one of two ways:

From the notifications tray

  1. Open the notifications tray from Notifications in the global header.
  2. Click View all notifications.

    Screenshot of Opal notifications tray where View all notifications link is visible

From the navigation

Click Notification Center in the Opal navigation.

Screenshot of Opal navigation where Notification Center tab is highlighted

The page header displays the title Notification Center alongside a badge showing the total unread count (for example, 2 unread).

Screenshot of Notification Center page header where an unread count badge displays alongside the page title

Filter notifications

The Notification Center includes a filter bar with the following options.

Screenshot of Notification Center filter bar where category, status, agent, priority, and time filter options are highlighted

Category filter

Filter notifications by category. Options include All, Agent Execution, or Agent Updates.

Status filter

Filter notifications by read state. The following options are available:

  • All – Displays all notifications regardless of read state.
  • Read – Displays only notifications you have already read.
  • Unread – Displays only unread notifications.

Agent filter

Filter notifications by the agent that generated them. Select a specific agent from the drop-down list, or choose All Agents to see notifications from every agent.

Priority filter

Filter notifications by All, Critical, High, Medium or Low priority. See Notification types and priorities for details.

Time filter

Filter notifications by time. The following options are available:

  • All Time
  • Last Hour
  • Last 24 Hours
  • Last 7 Days
  • Last 30 Days

Notification table columns

Each notification displays as a row in the table.

Screenshot of the Notification Center with each item in the column highlighted.

The following descriptions correspond to the numbered callouts in the previous image:

  1. Checkbox – Select individual notifications for bulk actions. Select the column header checkbox to select all notifications on the page. Unread notifications display a red indicator dot.
  2. Notification – The notification icon, title, and message. Unread notification titles display in bold. Hover over a notification to see the full message in a tooltip.
  3. Category – A label indicating the notification category. Agent Execution is the only available category.
  4. Timestamp – The date and time Opal created the notification.
  5. Priority – A badge indicating the notification priority: Low or High.
  6. Actions – A More menu with per-notification actions.

Take action on individual notifications

The Notification Center supports the following per-notification actions.

Open a notification

Click any notification row to go to the related content. Opal marks the notification as read. The destination depends on the notification type.

  • Chat execution notifications – The chat thread where the execution ran.
  • Workflow execution notifications – The workflow execution detail page.

Use the actions menu

Click More in the Actions column to access the following options:

  • Mark as read – Marks the notification as read. Available for unread notifications only.
  • Mark as unread – Marks the notification as unread. Available for read notifications only.
  • Dismiss – Permanently removes the notification.

    Screenshot of the Notification Center with the more menu expanded for one notification showing mark as read and dismiss.

Perform bulk actions

Select one or more notifications using the checkboxes to reveal the bulk actions bar.

Screenshot of the Notification Center with two notifications selected with the  bulk actions bar highlighted.

The bar displays the number of selected notifications and provides the following actions:

  • Mark as read – Marks all selected notifications as read.
  • Mark as unread – Marks all selected notifications as unread.
  • Dismiss – Permanently deletes all selected notifications.

Click Mark all as read to mark all notifications as read. This action applies to all notifications, not only the selected ones.

Screenshot of the Notification Center with Mark all as read highlighted.

Pagination

The Notification Center uses pagination. Use the pagination controls to move between pages.

Notification types and priorities

The following table describes the notification types available in Opal, their categories, and priority levels:

Notification type Category Priority Description
Agent modified Agent updates Low An agent you created is edited by someone else.
Agent activated Agent updates High An agent you created is activated by someone else.
Agent deactivated Agent updates High An agent you created is deactivated by someone else.
Agent deleted Agent updates   An agent you created is deleted by someone else.
Chat execution completed Agent Execution Low A chat-triggered agent execution finished.
Chat execution failed Agent Execution High A chat-triggered agent execution encountered an error.
Autonomous workflow completed Agent Execution Low A scheduled or triggered workflow execution finished.
Autonomous workflow failed Agent Execution High A scheduled or triggered workflow execution encountered an error.

If you use Opti ID, administrators can turn off generative AI in the Opti ID Admin Center. See Turn generative AI off across Optimizely applications.