Team Messages group chats and channels

  • Updated

Manage who is in a group chat or channel in Optimizely Opal Team Messages. Adjust participants as your work changes, so the right people and Virtual Teammates stay in the conversation.

Create group message

To create a group message, complete the following steps in Opal:

  1. Go to Team Messages.

  2. Click Add groups.

  3. Enter a Group name.
  4. Click Add participants.
  5. Enter a name.

  6. Select the participants you want to add. You must select at least two.

  7. Click Create Group.

Add participants

Add participants to bring more people or Virtual Teammates into an existing group chat or channel.

  1. Go to Team Messages.
  2. Click the group chat or channel.

  3. Click the participant list.

  4. Click Add team member.

  5. Enter and click the name of each person or Virtual Teammate to add.

  6. Click Add.

  7. Click Done.

Remove participants

Remove a participant when they no longer need access to the group chat or channel.

You can only remove participants if you are the owner of the group chat.
  1. Go to Team Messages.
  2. Click the group chat or channel.
  3. Click the participant list.

  4. Click Remove member for the participants you want to remove.

  5. Click Done.

If you use Opti ID, administrators can turn off generative AI in the Opti ID Admin Center. See Turn generative AI off across Optimizely applications.