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Subsections

  1. Support Help Center
  2. Personalization
  3. Triggered Messages

Triggered Messages

You can send automated personalized emails via an Email Service Provider (ESP) that are triggered by the on-site actions of the email recipient. These emails typically alert the user of a price reduction or some form of abandonment. Because Optimizely captures user behavior, you also can use this behavior to include alternative recommendations to abandoned or browsed products.

  • Triggered Messages
  • In-session and daily triggers
  • Setting up a Triggered Messages campaign
  • Managing Triggered Messages campaigns
  • Setting up a triggered Email Recommendations campaign
  • Using Triggered Messages with Optimizely Campaign
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Operational support for solutions within the cloud-based Episerver DXC Service offering, as well as other solutions managed by Episerver.

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Application Support is available Monday-Friday per region.

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