The first thing to do if you're running into a situation like this would be to stop and start the Ektron Windows Service for all load
balanced servers.
After that, go to the "ektsyncstatus" folder under your site root
folder and open it. Next, delete the contents within it, but not
the folder itself. Do this for all of your load balanced servers and then stop and
start the service again for all of the load balanced servers.
Once that is complete, re-evaluate to see if the situation is still happening.