Ektron Windows Service Will Not Start

Updated September 08, 2017 20:47

Description

The Ektron Windows Service (EWS) has been running without problem but suddenly eSync will not run, and it is soon discovered that the EWS is not starting.

Cause

The EktronL4 event log has reached the maximum log size and its properties have been set to Do not overwrite events (Clear logs manually) .

Resolution

Open the Event viewer.
Expand the Applications and Services folder.
Right-click on the EktronL4 log and select Properties.
In the When maximum Change the event log size is reached: section, select the radio button for Overwrite events as needed (oldest events first) .
Click OK .

Ektron Windows Service Will Not Start

Description

Cause

Resolution

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