Ektron Windows Service Will Not Start

  • Updated

The Ektron Windows Service (EWS) has been running without problem but suddenly eSync will not run, and it is soon discovered that the EWS is not starting.

The EktronL4 event log has reached the maximum log size and its properties have been set to Do not overwrite events (Clear logs manually) .

  1. Open the Event viewer.
  2. Expand the Applications and Services folder.
  3. Right-click on the EktronL4 log and select Properties.
  4. In the When maximum Change the event log size is reached: section, select the radio button for Overwrite events as needed (oldest events first) .
  5. Click OK .