Sync Picks Up Wrong Site Folder when Using Multisite

  • Updated

Setting up sync with multisite: the sync profile picks up the wrong site folder.

A multisite's site ID is less than the main site ID. For example, the main site ID is 8, and the multisite ID is 7. In this case, eSync does not pick up the right site.

To find site IDs, open IIS Manager and click the Sites button.

Create a new site for the multisite in IIS. This should cause the multisite ID to exceed the main site ID.
To do this:

  1. Delete the previous site for the multisite or rename its web.config.
  2. Stop and start the Ektron Windows Service on the sending and receiving servers.
  3. Check if eSync picks up the correct folder.