Folder or Content sync will not show

  • Updated

When you click on a folder or content sync, it appears as if nothing happens because the option to pick the database does not show.

Run the following scripts on all database's in the eSync chain.

Important! Back up the databases before making any changes.

  • delete from cmsentity_syncstatus_tbl where scheduleid in(select scheduleid from scheduler where status = 0)
  • delete from scheduler where status = 0.

If this does not resolve the issue, contact Ektron Support.