Real-Time Audience Inspection agent

  • Updated

Optimizely Opal's Real-Time Audience Inspection agent answers expert questions about an Optimizely Data Platform (ODP) real-time audience, its purpose, how it overlaps with other audiences to achieve your stated goal, and other general troubleshooting queries.

  • Challenge – Understanding how Real-Time Segment (RTS) audiences work in ODP, including identifying existing audiences, summarizing their purpose, understanding audience overlap, explaining RTS expressions, and troubleshooting audience definitions can be difficult.
  • Agent outcome – The agent explains technical segmentation concepts clearly, tailors recommendations to your existing real-time audiences, and guides you towards a resolution.
  • Value – You can gain a deeper understanding of RTS audiences in ODP, enabling more effective audience management and segmentation.

Required Optimizely products

Install agent

Opal Administrators, Agent Builders, and users with the Add, edit, and install specialized agents  attribute for a custom role can add agents to their organization's Optimizely Opal instance. See Add users and set permissions.

In Opal,

  1. Go to Agents > Agent Directory.
  2. Select Real-Time Audience Inspection.

  3. Click Install Agent to add it to your Opal instance.

If Install Agent is disabled, ensure you have the Required Optimizely products connected to your Opal instance.

Use

In Opal Chat, enter @odp_rts_audience_inspection and provide the following details:

  • A query about your real time audiences.

To use the Real-Time Audience Inspection agent in a workflow agent, drag and drop it into your workflow. See the Configure workflow section in the Create a workflow agent documentation.

Details

The following are the default details of the Real-Time Audience Inspection agent. After you install the agent in your Opal instance, you can customize these details based on your organization's needs. See Manage agents for instructions.

Input variable

  • user_query – Your question about your real-time audiences. 

Tools

  • get_odp_audience_by_id
  • get_odp_audience_list
  • fetch_schema
  • odp_query_event_logs

Output

  • Inference level – Pro
  • Creativity – 0.1

If you use Opti ID, administrators can turn off generative AI in the Opti ID Admin Center. See Turn generative AI off across Optimizely applications.