- Check that the Optimizely snippet is implemented on your site
Here's how to double-check that the Optimizely snippet is implemented on your page correctly.
1. Find the snippet on the page
Open the developer console.
Click Console, then enter "Optimizely" into Search.
If the snippet is implemented, you'll see it in the following format: <script src="//cdn.optimizely.com/js/ 123456789.js"></script>
If the snippet isn't on the page, here's how to implement the snippet. If it is, use the next step that it's the right snippet.
2. Check that it's the right snippet
Once you find the snippet on your page, make sure that the snippet on the page matches the project that you're working with.
Here's how to check:
In your project, navigate to Settings > Implementation.
Check that ID on your page matches the snippet on your Snippet Implementation page. In the example above, the snippet ID is "123456789" matches the ID on the page, so you know the right snippet is implemented.
If your account uses custom snippets, you might see more than one snippet listed. In this case, choose the snippet you're using for your experiment.