Cart status label definitions

  • Updated

The cart status in Optimizely Configured Commerce helps you quickly identify which stage of the shopping process the cart has reached. Here is a list of the status labels and what that status means.

  • AbandonedCartStatus – A cart with items in it when the shopper who selected those items left the website without saving the cart or checking out.
  • AlternateCart - A special cart status used for VMI checkout. It works in conjunction with AlternateCart cookie: as long as this cookie exists, calls to /api/v1/carts/current return the alternate cart instead of the normal cart.
  • AwaitingApprovalStatus – A cart that has been submitted to the ERP and is waiting for approval through the established ERP approval process.
  • Cancellation – A cart cancelled by a user in the Admin Console.
  • CompleteStatus – An order that has been submitted, paid, fulfilled, and shipped.
  • JobAccepted – A status used when a user accepts a Job Quote.
  • PendingPaymentvalidation – A temporary cart status while an order is being processed by a payment gateway(3DS validation).
  • PunchOutStatus – A cart that has been submitted to a procurement application with punchout but has not been returned to Configured Commerce to be converted into a real order.
  • PunchOutOrderRequestStatus – A status that identifies a PunchOut order awaiting approval from the customer's ERP.
  • QuoteCreated – A sales representative has created a quote for a user, but the quote has not been sent yet.
  • QuoteRequested – A user has requested a quote.
  • QuoteProposed – A sales representative has provided pricing for a quote and sent it to a user. The cart/quote is in view-only mode for the sales representative, but the user can accept or decline it.
  • QuoteRejected – A user has rejected a proposed quote. This quote is routed back to the sales representative.
  • ReadyForPickupStatus – A cart ready for the shopper to pick it up at a designated location.
  • RequisitionStatus – The status of all orders submitted for requisitions.
  • RequisitionSubmittedStatus – A shopping cart that was used to place a requisition and had order lines added to the aggregate requisition order.
  • SavedStatus – A cart saved by the shopper before checking out. The shopper can leave the website and return later to open the saved cart and continue shopping.
  • SubmittedStatus – A cart submitted to the website and recorded in the eCommerce database as an order. The order has not yet been submitted to the ERP in an integrated site.
  • VoidStatus – A user signed in with a cart and does not check out then, later, or at the same time in a different browser, or a user builds a cart anonymously and then signs in as that user, voiding the original cart.