This topic describes how to troubleshoot common errors that can arise while working with the product paragraph with content interface.
|Product data not loading||Product ID is entered incorrectly.||Enter the correct product ID.|
|Product data not loading||XML file has a file extension.||Remove the file extension.|
|Product data not loading||Corresponding product offer no longer exists on your webspace or server.||Save the product offer again on your webspace or server.|
|Product data not loading||Product data saved in wrong directory on server or webspace.||Transfer the product data you are trying to load to the directory indicated when setting up the content interface.|
|Product data not loading||Directory in which the product data is stored is not available.|| |
|Some content not loading. For example, the product image is missing.||Error in XML code you generated.||Correct the XML code.|
|Special characters not displayed correctly, such as German umlauts.||Incorrect character encoding in XML.||Set encoding of XML file to UTF-8.|
If the problem continues after you try all suggested solutions, contact customer support.