Add, edit, and remove users

  • Updated
ODP Lite is unavailable to new customers, with only a limited number of existing customers retaining access to their instances. All other accounts will be deactivated between September and December 2025. For assistance with your account status, please reach out to your Customer Success Manager.

If you have the User Admin permission in your Optimizely Data Platform (ODP) Lite account, you can create new users, customize user access, and remove users from your account on the Account Settings > Users & Permissions page.

Add a user

  1. Go to Account Settings > Users & Permissions.
  2. Click Create New User.
  3. Input the user's Name and Email.
  4. Select the user's roles and permissions. You must select at least one role.
  5. Click Save.

The new user should receive an email welcoming them to your account and prompting them to activate their credentials. If the new user does not receive a welcome email within five minutes of being added to your account, please ask them to check their junk/SPAM folder. If the welcome email is still missing, please reach out to support.

Edit a user

  1. Go to Account Settings > Users & Permissions.
  2. Use the search bar to locate the desired user.
  3. Select the Edit icon by the user's name and make the desired changes.
  4. Click Save.

Remove a user

  1. Go to Account Settings > Users & Permissions.
  2. Use the search bar to locate the desired user.
  3. Click the Delete icon by the user's name.
  4. Click Delete to confirm the removal. The user will no longer have access to your ODP Lite account.