Understanding coupon management

  • Updated

Ektron's eCommerce feature lets you generate coupons to provide discounts to customers, either to attract new business or reward loyalty. Coupon management includes the following features such as:

  • Percentage discounts-you can set a maximum coupon value regardless of the amount calculated by percentage.
  • Limit to catalog entries that you accept
  • Limit to most or least expensive entry
  • Limit to 1 use per customer
  • Limit from being used with other coupons
  • Limit to a date range when coupon is active
  • Specify a maximum number of redemption's
  • Specify a minimum order amount required to activate coupon


There are some things that one would need be considered when creating coupons using the coupon manager:

  • Coupons can be disabled but not deleted; when removing a coupon from the Workarea it remains in the database accounting purposes
  • The same coupon name cannot be used more than once; once a coupon is created, the name is stored and can no longer be used when creating coupons thereafter

For more information on coupon manager click here

For information on how to manage coupons programmatically click here