Upgrading Ektron causes long install times

  • Updated

The Ektron installer hangs at the point where it copies the WindowsService40 folder because there are numerous large files in the directory.

A feature will be implemented in a future release to clean up the EktronWindowService40 folder. In the meantime, the following can be performed to clean up the EktronWindowService40 folder prior to upgrading/installing the Ektron product.

  • Deleting the files within the following folders, leaving the folders intact:
    • log
    • AppliedChanges
    • ApplyingChanges
    • Database
    • DetectingChanges
    • SkippedChanges