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Subsections

  1. Support Help Center
  2. Ektron Support
  3. Installing and Upgrading

Installing and Upgrading

  • UTC Converter Issues
  • 0x80040707 Description:DLL function call crashed:ISRT._RegQueryKeyValue
  • 9.10 Site Installer Issue; Database Install Options Presented in Site Upgrade
  • Accessing Ektron Product Downloads
  • Cloud Deployment Compilation Errors
  • Considerations on upgrading from legacy Ektron to the latest releases
  • Considerations when upgrading to 9.3
  • Could not load file or assembly 'Ektron.Cms.Framework.UI.Views'
  • Ektron 3-Tier Upgrade Process
  • Error Number: 0x80004005 Setup Will Now Terminate
  • Error when applying a CU or SP upgrade
  • Error when install or uninstall an Ektron applcation
  • ERROR: 0x80040707 DLL function call crashed: ISRT._RegQueryKeyValue
  • Error: ASP Not Installed
  • Experiencing issues with customizations after upgrading or moving servers
  • How to Create a Min Site for Testing
  • How to create a new IIS test Site.
  • How to install CUs (Cumulative Updates)
  • How To Perform a Server Migration in Ektron
  • How to upgrade the Ektron CMS with a Service Pack (SP)
  • Important WURFL Licensing Update for Ektron deployments
  • IP Restrictions: Unable to access or use service or webservice files
  • SP CU and Hotfix Info
  • System Requirements
  • The Ektron CMS and silent installers
  • Upgrading Ektron causes long install times
  • Upgrading the Ektron Windows Service
  • Windows permissions error when installing Ektron
Contact Support

Worldwide: +46 8 555 827 50

North America: 1-(877)-383-0885

United Kingdom: +44 800 066 4784

Australia: +61 2 9248 7215

Episerver System Status

To find out the status of our services, see http://status.episerver.com

Infrastructure Support

Operational support for solutions within the cloud-based Episerver DXC Service offering, as well as other solutions managed by Episerver.

Infrastructure Support for hosted customers is available 24/7.

Application Support

Support provides general product support for eligible customers and partners.

Application Support is available Monday-Friday per region.

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